If the eligibility requirements for refunds have been completed appropriately, then the refund will be credited back to the respective passenger's account within a few working days.
In unforeseen circumstances, if a vehicle does not arrive as reserved, then the passenger will be entitled to get a refund. In spite of this situation, 24 Hours Cab exerts the most effective effort to make alternative arrangements, but the passenger is responsible for contacting the service provider if arrangements were made independently by the passenger. No refunds will be given in cases where no prior notification is made by the passenger.
Important Note: If the customer claims a refund of the booking amount without formal cancellation of their booking, then 24 Hours Cab is not liable to make any payment whatsoever.
Please note that airport taxi bookings will not be refunded if a passenger does not show up at the pickup venue without making any notification while the vehicle has already reached the location.
For any refund-related assistance or queries, please feel free to reach out to our customer support team at +91-9265272955 or email us at booking@24hourscab.com.